At Slot Master, we are dedicated to promoting responsible gaming. Our goal is to offer a safe, enjoyable, and balanced gaming environment, supported by tools and resources that help you stay in control of your gameplay.
Age Restriction Policy
Slot Master is strictly intended for players aged 21 and over. We enforce robust age verification measures to ensure that minors are not able to access our games, in line with legal and ethical standards.
Self-Exclusion Program
If at any time you feel the need to take a break from gaming, Self-Exclusion allows you to restrict access to your account. Once applied, your account will be blocked, and you will no longer be able to log in or play.
How to Request Self-Exclusion:
Submit a Request
Send an email to [email protected] including your account details and a clear request for self-exclusion.
Verification Process
Our support team will verify your identity and request. If needed, we may reach out for additional information.
Confirmation and Blocking
Once confirmed, you will receive a confirmation email, and your account will be blocked from further access.
How Long Does It Last?
Self-exclusion remains in effect for a minimum of one year from the date of confirmation. After that period, you may request to reactivate your account, subject to a thorough review and verification process.
Which Games Are Covered?
Currently, self-exclusion applies to all Slot Master games. As we expand our offerings, newly released games may also become eligible under this policy.
Recognizing Signs of Problem Gambling
Some common signs that may indicate problematic gaming behavior include:
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Avoiding responsibilities at work, school, or home
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Experiencing financial difficulties due to gaming
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Feeling anxious, guilty, or frustrated about your play habits
If you notice these signs in yourself or someone close to you, it’s important to seek support.
Helpful Resources
For professional support and guidance, we recommend reaching out to the following organizations:
Parental Controls
To help prevent minors from accessing our games, we recommend the use of parental control software on shared devices.
Data Retention During Self-Exclusion
We retain certain user data throughout the self-exclusion period in accordance with our Privacy Policy, ensuring compliance and system integrity.
Need Help or Have Questions?
If you have any questions or need assistance, our Customer Support team is here to help. Contact us at [email protected].
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